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How To Dispute Credit Score

How Will Accepted Disputes Affect Your Fico Score

How To Dispute Credit Report

Often your score will improve when errors on your credit report are corrected. In some situations, however, your score may not improve when credit information is corrected or updated. For example:

  • It is often thought that closing credit card accounts will improve your score. This is not true. Closing an account will neither remove it from your credit report, nor will it prevent the payment history from continuing to be displayed and considered in the calculation of your FICO Score.
  • Removing negative information from your credit report may not have the impact on your FICO Score that you expect. There could be additional negative information remaining that will prevent an immediate increase in your FICO Score.
  • FICO Scores only consider credit-related information on your credit report. If you change personal information , the credit information on your report will not be impacted and your FICO Score will probably not change. The FICO Score only considers credit account, collection, and public record information.

It typically takes the credit bureau 30-45 days to respond to your dispute.

A Guide To Credit Report Disputes

Reading time: 4 minutes

  • Regularly checking your credit reports can help ensure information is accurate and complete
  • If you believe information on your credit reports is inaccurate or incomplete, contact the lender
  • You can also file a free dispute with the three nationwide credit bureaus

When reviewing your credit reports, its important to make sure all of the information is complete and accurate. This includes everything from the account information to the other personal information thats on your credit report such as your home address, name, and Social Security number.

Here are some steps you can take to address information you believe is inaccurate or incomplete:

  • Get in the habit of regularly checking your credit reports from the three nationwide credit bureaus. Youre entitled to a free copy of your credit report from each of the three nationwide credit bureaus every 12 months by visiting You can also create a myEquifax account to get six free Equifax credit reports per year. Once you’ve created an account, you can click on “Get my free credit score” on your myEquifax dashboard and enroll in Equifax Core Credit to get a free monthly Equifax credit report and a free monthly VantageScore credit score, based on Equifax data. A VantageScore is one of many types of credit scores.
  • What information can I dispute on my credit reports?

    What should I expect after filing a dispute?

    How Disputing Impacts Credit

    Filing a dispute with one or all of the credit bureaus has no direct impact on your credit scores. But once the dispute process is completed, any changes to your credit reports could lead to changes in your credit scores.

    Whether your score goes up, down or remains the same depends on what you’re disputing and the outcome of the dispute. Removal of mistakenly reported negative information, such as late payments or unpaid collections accounts, could lead to credit score improvements. On the other hand, corrections to your personal information, while important to maintaining accurate credit tracking, have no impact on credit scores.

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    What Information Do I Need To Provide When Submitting A Dispute

    Types of information you should be prepared with:

    • Your full name, including middle initial and suffix, such as Jr., Sr., II, III
    • Social Security Number
    • Current address
    • All addresses where you have lived during the past two years

    Depending on how you submit your dispute , you may also be asked to provide the following additional information:

    • Email address
    • A copy of a government issued identification card, such as a driver’s license or state ID card
    • A copy of a utility bill, bank or insurance statement

    You should list each item on your credit report that you believe is inaccurate, including the creditor name, the account number and the specific reason you feel the information is incorrect.

    You may also submit documents to support your dispute. Depending on the type of information disputed, the following documents may be helpful in resolving your dispute:

    • Police reports or an FTC Identity Theft Report, showing that an account was the result of identity theft
    • Bankruptcy schedules showing that an account was included in or discharged in bankruptcy
    • Letters from creditors showing how an account should be corrected
    • Student loan disability letters showing that a student loan has been discharged due to disability
    • Cancelled checks showing that a collection account has been paid
    • Court documents regarding public records

    Are You Making A Major Financial Decision Such As Buying A Home In The Near Future Making Sure Your Credit Report Is Accurate And Up To Date Is A Must


    Your credit report is important to your financial health, as its a record of how youre using and have used credit in the past. The information on your report is used to calculate your credit scores.

    Its a good idea to request a copy of your credit reports at least once a year. You may not realize it, but errors on your credit report are more common than you may think . Regularly reviewing them can help you catch errors and identity theft.

    Heres what to do if you find an error on your credit report and how to dispute it.

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    How To Track Your Dispute Status

    Once you’ve submitted your dispute, Experian will send you alerts via email whenever there is a status update. If you already have an account with Experian, you can also view your dispute alerts in the main Alerts section of your Experian account. Alerts you’ll receive while Experian processes your dispute include:

    • Open: This indicates the dispute process has been initiated.
    • Update: Your dispute investigation has been completed and your credit report is being updated with the results.
    • Dispute results ready: Your credit report has been updated with the results of the dispute investigation.

    Check Your Credit Report

    Because your credit score is so important in getting loans, credit, and housing, its important to check your credit reports regularly to make sure they are correct and complete. Checking your credit reports will also alert you to identity fraud because youll see if someone has opened accounts in your name or if late payments have been reported for purchases you didnt know about.

    You can get one free copy of your credit report every 12 months from each of the three major credit reporting companies . All three credit reporting companies collect credit information, but different things may show up on the different credit reports. You can monitor your credit for free by getting free copies of your credit report. There are two common ways to do this:

  • You can get one credit report from one company, then wait four months and get a report from another company, then wait four months and get a report from the third company. Then, start over again. This way, you can find out more quickly if something is wrong or
  • You can get credit reports from all three companies at the same time, once a year. You can then check the reports against each other to make sure nothing is wrong.
  • In addition, you can get a free copy of your credit report:

    To order a free credit report, go to Annual Credit Report or call 1-877-322-8228. You can also fill out the Annual Credit Report Request Form and mail it to:

    Annual Credit Report Request ServiceP.O. Box 105281Atlanta, GA 30348-5281

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    What Should I Do If I Find Information That Is Inaccurate On My Credit Report

    Federal law allows you to dispute inaccurate information on your credit report. There is no fee for filing a dispute. You may submit your dispute to the business who provided the information to the credit reporting company and/or to the credit reporting company who included the information on your credit report.

    The Federal Trade Commission’s website has information about how to dispute errors on credit reports, and the Consumer Financial Protection Bureau’s website provides additional guidance about disputing information on credit reports.

    To Request A Correction Or Investigation Into The Identity Content Of Your Credit File

    How To Dispute Credit Report – The Credit Dispute Process

    This refers to the “Identity Details” section of your credit file.

    Step 1You will need to write to us and tell us what you would like corrected or investigated. The request for a correction or an investigation normally arises from entries recorded on your credit file by a credit provider or a collection agent .

    You do not need to fill in a form but your written request must include the following information:

    • Your full name and current residential address
    • The Reference Number that appears on the top right hand side of your credit file
    • Full details of the corrections or investigation you are requesting
    • Attach all of the relevant information and documentation that you have to support your request

    Step 2Forward your letter together with the supporting documentation as detailed in Step 1 to:


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    Disputes Related To Accounts Or Public Records

    • The information you disputed has been updated.
    • The information you disputed might have been verified as accurate by the data furnisher, but other information on your account unrelated to your dispute has been updated.
  • Deleted: The disputed item was removed from your credit report.
  • Processed: The disputed item was updated or deleted from your credit report.
  • Remains: The company reporting the information has certified to Experian that the information is accurate, so the item has not changed.
  • File A Dispute With The Credit Reporting Agency

    Initiate a claim directly with the credit bureau by writing a dispute letter. The purpose of this letter is to notify them that you believe certain information in your credit file is inaccurate.

    The Fair Credit Reporting Act requires creditors to report accurate information about every account. This means they have a legal obligation to review, investigate, and respond to your claim. This process is free and can take up to 30 days to complete.

    You can begin a dispute with any one of the credit bureaus through their websites or via mail. The leading credit reporting agencies are Equifax, Transunion, and Experian. Its essential to have documentation and to be precise about the information you are challenging.

    Each of the three major credit bureaus has an online section dedicated to walking consumers through the process of disputing a claim online. It would be best to dispute the entry with each credit bureau to make sure the removal is complete across the board. After receiving the initial claim, the credit bureau will contact the source of the erroneous information and dispute it on your behalf.

    How to file a dispute letter:

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    Wait Up To 45 Days For The Credit Bureau Or Furnisher To Investigate And Respond

    The credit bureau generally has 30 days after receiving your dispute to investigate and verify information with the furnisher. The credit bureau must also report the results back to you within five days of completing its investigation.

    If you dispute the error with the information furnisher, that company must also report the results of its investigation to you. It also typically has 30 days to investigate. But if the furnisher stands by the accuracy of the information it reported, it wont update or remove the error.

    One more thing to note is that either the credit bureau or the furnisher may decide that your dispute is frivolous. This generally happens when youve submitted incorrect or incomplete information on the dispute, but can also occur if youve tried to contest the same item multiple times without any new information or if youve attempted to claim that everything on your credit report is incorrect without proof.

    If the bureau decides that your dispute is frivolous, it doesnt need to investigate it further as long as it communicates that to you within five days, along with the reasoning for deeming the dispute frivolous. If your original dispute was labeled frivolous, you can try to resubmit a dispute with updated materials.

    Dispute By Mail Or Phone

    Credit Report Dispute Form

    It’s fast, free and easy to manage a dispute online, but if you’d prefer to dispute by mail or phone you’ll find instructions below.

    To complete a dispute by mail, provide as much of the following information as possible:

    • Personal Information: Name, DOB, Address, SSN
    • Name of company that reported the item youre disputing and the partial account number
    • Reason for your dispute
    • Any corrections to your personal information

    Send your documents to:

    Please note: We accept either standard or certified mail.

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    Is Your Credit Report Accurate

    The information in your credit report can affect your buying power and your chance to get a job, rent or buy a place to live, and buy insurance. Credit bureaus sell the information in your report to businesses that use it to decide whether to loan you money, give you credit, offer you insurance, or rent you a home. Some employers use credit reports in hiring decisions. The strength of your credit history also affects how much you will have to pay to borrow money. Youll want to be sure the information in your report is both accurate and complete. Find out by regularly checking your credit report. You have the right to get free copies of your credit report from each of the three major credit bureaus once every 12 months. To get your free credit reports, go to

    Through the pandemic, everyone in the U.S. can get a free credit report each week from Equifax, Experian, and TransUnion at Also, anyone in the U.S. can get 6 free credit reports per year through 2026 by visiting the Equifax website or by calling 1-866-349-5191. Thats in addition to the one free Equifax report you can get at

    Inform The Credit Score Bureau With The Inaccurate Info Of The Error

    Step one its best to take is informing the credit score reporting company of their error, conserving in thoughts that it is doable not all of the credit score bureaus can have the identical info. You must allow them to know in regards to the mistake in writing, taking particular care to listing essential particulars in regards to the mistake with correct documentation. The Federal Commerce Fee even gives a pattern letter you should use if you happen to need assistance.

    Observe that credit score bureaus normally have 30 days to analyze your declare and theyre required to get again to you with a response. Theyre additionally required to ahead the knowledge you despatched them to the supplier who shared the knowledge with them within the first place.

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    How To Fix Errors On Your Credit Reports And How They Occur

    To err may be human, but if that human error negatively affects your credit worthiness, you’re not alone. The number one complaint received by the Consumer Financial Protection Bureau involved incorrect information listed on consumers’ credit reports. Of those complaints, errors on a credit report were at the top of the list.

    Worse yet, 26% of participants in a study by the Federal Trade Commission identified at least one error on their credit report that could make them appear riskier to lenders. The potential negative impacts those errors can have on your credit report can be catastrophic on your ability to get loans, new lines of credits, or better lending terms and interest rates.

    That’s why staying on top of the content of your credit reports is so important. In this section, we’ll reveal some of the most common mistakes found in credit reports, how to fix them, and what to do if you disagree with any of the information in your report.

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    How To Dispute Your Credit Report

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    What Youll Need Before Filing A Dispute

    If you think something is wrong on your credit report, the credit bureaus and lenders wont necessarily just take your word for it. You have to start by getting a copy of your credit report and gathering any supporting documents to prove the error.

    Start by getting the latest copy of your credit report. You can get your credit report free from each of the three big credit reporting companies at least once per year by law. The government-mandated website for those free credit reports is, but those credit reports dont include a credit score and are only guaranteed to updated once per year.

    You may be better off using a free credit score service like Credit Karma or Experian where you can view your credit report and credit score with regular updates. They also give you tools to help you improve your credit score over time.

    Send A Request For Goodwill Deletion

    Like pay-for-delete, writing a goodwill letter seems like a long shot, but its an option for borrowers who want to exhaust every possible alternative. Write to the creditor and ask for a Goodwill Deletion. If you have taken appropriate steps to pay down your debts and have become a more responsible borrower, you might be able to convince the creditor to remove your mistake.

    There is no guarantee that your plea will get a response, but it does get results for some. This strategy is most successful for one-off problems, such as a single missing payment, but it may be futile for borrowers with a history of missed payments and credit mismanagement.

    When writing the letter:

    • Assume responsibility for the issue that caused the account to be reported to begin with
    • Explain why the account was not paid
    • If you can, point out good payment history before the incident

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